What Companies Being Disrupted Can Learn from Native Hawaiian Species

May 27, 2014

This post was written by Jonathan Gabrio, Director of Strategy here at Jump. You can find him on Twitter @JonathanGabrio, or get in touch with him by commenting on this post. In today’s digital economy, almost every business knows that they’re at risk of being disrupted by new players or powerful companies in adjacent industries.

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Embracing Strangers: How Better Engagement Can Create Loyalty

May 20, 2014

This post was written by Adam Winski, a strategist here at Jump (and an extrovert). You can find him on Twitter @Winski, or reach out to him directly by commenting on this post. Engaging with other people, including strangers, has the opportunity to make us happier. Why, then, do we so often avoid it at

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Square Misses the Point, Again

May 15, 2014

This post was written by Kingshuk Das, Director of Design Strategy and Innovation here at Jump. You can find him on Twitter @kingshukdas, or reach out to him directly by commenting on this post. Square is closing down Wallet. The much-heralded feature promised to transform the experience of paying in retail. When you walk into, say, a Starbucks,

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The Lost “Art” of Hospitality

May 14, 2014

This post was written by Jacqueline Rhoades, Vice President of Strategy here at Jump. You can find her on Twitter @JQRhoades or reach out to her directly by commenting on this post. The sharing economy is spreading quickly—look at the rise of Airbnb. Within 5 years, it was able to build a marketplace of 600,000 properties in 192

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San Francisco Techies: 49ers of the Age of Services

May 9, 2014

This post was written by Chris Kosednar, a strategy consultant here at Jump. You can reach him directly by commenting on this post. A couple of weeks ago, I had the opportunity to hear Gary Kamiya, co-founder of Salon, give a talk about his most recent book, Cool Gray City of Love: 49 Views of

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Disrupt Your Balance Sheet

May 6, 2014

This post was written by Ibanga Umanah, Director & Health Insurance Practice Lead here at Jump. You can find him on Twitter @IbangaUmanah, or reach out to him by commenting directly on this post. New York and Mississippi Valley Printing Telegraph Company started sending messages in 1851. Less than 20 years later it built the first

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How to Use Body Language to Drive Change In Your Organization

May 1, 2014

This post was written by Eric Schreiber, an associate here at Jump. You can find him on Twitter @EricNSchreiber, or get in touch by commenting on this post. Influence matters. When trying to drive change within an organization, it’s essential for leaders to forge strong relationships and build influence. That much is common knowledge. But in

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If you would like to speak with someone at Jump about a story or event you’re working on, contact Anna Zhi or call (650) 373-7229.

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EMPATHY IS GROWTH

Wired to Care

For more than a decade, we've worked closely with some of the world's most admired companies. Now, we're ready to share what we've learned about the critical connection between empathy and growth in Jump's first book Wired to Care. Read More

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